Zip file includes: Resume, cover letter, letters of recommendation
Web projects
Venminder
Vendor Onboarding Dashboard
Venminder
Vendor Offboarding Dashboard
Venminder
Advanced Workflows
Venminder
Audit Log
Venminder
Document Collection
Venminder
Spend Analysis
iPay Solutions
OneClick responsive skin
iPay Technologies
American Express business skin
iPay Technologies
Company web site concept
CIS
Schimpff’s Confectionery
Richard Clark
6x6 parts ecommerce site
Richard Clark
6x6 discussion forum
Vendor Onboarding Dashboard
Venminder
My Role:
Research
Wireframes
High Fidelity Design
Prototyping
User Testing
Problem: The process of monitoring vendors progress during onboarding posed challenges, and the time investment required for overseeing multiple onboarding vendors was substantial.
Solution:
Created a Vendor Onboarding dashboard visible to ALL client users.
Additional permission based abilities:
Edit, work on, or re-assign task.
Approve / decline a task.
Ability to automate some task using Advanced Workflows.
Download dashboard list.
Generate reports.
Cancel onboarding of the vendor.
Approve or deny the completed onboarding vendor request.
Wireframe: Balsamiq
Mockup: HTML / Javascript
Prototype: HTML / Javascript
Below: As part of Vendor Lifecycle Management, the Onboarding Dashboard provides a easy way for a user to track the progress of each vendor during the onboarding process.
Below: The Quick View Panel gives the users a little more insight into the progress, without going to the "Work Page," and provides short cuts to various task.
Problem: Managing the offboarding progress of vendors, while keeping them separate from active and onboarding counterparts, was not a straightforward and time-consuming endeavor. Establishing an efficient mechanism for tracking offboarding vendors is crucial for seamlessly continuing the assessment and oversight process during a potentially prolonged transition, influenced by contractual terms, physical asset retrieval, and digital data management.
Solution:
Created a Vendor Offboarding dashboard visible to ALL client users.
Additional permission based abilities:
Start the vendor offboarding process.
Automate task using Advanced Workflows.
Assign / reassign, edit, work on task.
Approve or deny task.
Cancel offboarding of vendor.
Approve or deny the completed offboarding vendor request.
Wireframe: Balsamiq
Mockup: HTML / Javascript
Prototype: HTML / Javascript
Below: As part of Vendor Lifecycle Management, the Offboarding Dashboard provides a easy way for a user to track the progress of each vendor during the offboarding process.
Below: The Quick View Panel gives the users a little more insight into the offboarding progress, without going to the "Work Page," and provides short cuts to various offboarding task.
Problem: In response to high demand, there was a client-initiated request for the automation of vendor management processes, aiming to streamline and automate as much of the workflow as possible.
Solution:
Developed an administrative feature housing pre-configured templates for onboarding, offboarding, and financial assessments. Clients have the flexibility to use these templates as they are, duplicate them for customization, or create entirely bespoke workflow templates.
Additional permission based abilities:
Duplicate pre-configured workflows to customize them.
Create custom workflows.
Activate / deactivate workflows.
Create workflow triggers.
Edit/delete a workflow or step.
Rearrange steps in a workflow.
Ability to assign a workflow step to be dependent on the competition of another step.
Wireframe: Balsamiq
Mockup: HTML / Javascript
Prototype: HTML / Javascript
Below: Workflows within the admin area. This view shows active, and non-active workflows
Problem: In response to consistent demand, a feature of great importance has been recognized. Client admins are now expressing the need for the capacity to identify and monitor the users responsible for edits within the Venminder app.
Solution:
Developed an administrative feature that allowed administrators to search for and report on users edit activities, within the Venminder app.
Additional permission based abilities:
Investigate who made changes within the app and when.
Problem: When performing an assessment for clients, it is difficult getting the proper documents from the vendor.
Solution:
Developed a feature to streamline the collection and verification of documents from client vendors for assessments. This functionality also includes automated notifications to vendors for additional document requests and facilitates the seamless updating of incorrect or missing documents.
Additional functionality:
Allow vendors to upload, delete, and update documents.
Ability to view documents
Request missing, or incorrect documents
Allow vendor to control who gets access to documents
Wireframe: Balsamiq
Mockup: Figma
Prototype: HTML / Javascript
Below: Vendor receives email asking them to provide requested documents for requested assessment. Vendor logs in and is presented with the document request.
Below: High level overview of process. Blue section is the part of the process this project is improving.
Below: Vendor types to take into consideration.
Below: Detailed workflow with notes, questions, possible conflicts. Blue panels is the vendor portion of the process this project is concentrating on.
Spend Analysis Widget
Venminder
My Role:
Research
Wireframes
High Fidelity Design
Prototyping
User Testing
Problem: In response to client requirements, there was a demand for features allowing users to set budgets and effectively track spending within the vendor management product.
Solution:
Addressing client expectations, the vendor management product is equipped with the ability for clients to set budgets and monitor spending, enhancing financial oversight.
Additional functionality:
Create multiple budgets per vendor
Ability to track multiple products per vendor
Manual, Import budget and spend data
API
Manage attachments
Download data
Wireframe: Balsamiq
Mockup: Figma
Prototype: HTML / Javascript
Below: This screen would be an example of an empty state.
Below: An example of a vendor with a budget of 250k, with 200k already spent.
Below: In this case the Vendor First Core has 4 products the client is tracking spend for within the budget "First Core 2021".
Below: In this example the client has added notes and attachments to the budget spend details for the 4 products.
iPay OneClick
Responsive skin
My Role:
Research
Wireframes
High Fidelity Design
Prototyping
User Testing
Problem: Transform the existing bill pay app into a responsive format to ensure optimal user experience across various devices.
Goals:
Transform static site to responsive design
Seamlessly convert white label site style sheets to new design.
Solution:
Phase 1 of the OneClick project consisted on reskinning 300+ pages with a new responsive skin. Phase 2 redesign and optimize pages.
Used HTML prototype to test changes
Acted as Primary Designer to work with scrum team and direct developers on required changes
Worked with developer to create app to batch convert white label site style sheets.
Converted over 300 pages in 6 months to new design, and transitioned clients to new design with zero issues.
Problem: Transform a stand alone copy of the Business bill pay product to American Express Business design
Solution:
Worked as the primary designer / Front end Developer to convert American Express design
Worked from American Express supplied PhotoShop files for design
1 of 2 Designers assied task
Worked with backend developers when new controls need to be created
Mockup: Client supplied
Prototype:HTML / JavaScript
Below: American Express provided photoshop designs.
iPay Technologies
Company website
My Role:
Design
High Fidelity Mockup
Problem: Create a concept design for the iPay Technologies corporate website, focusing on the visual aesthetics and user interface elements that align with the company's identity.
Mockup: PhotoShop
Richard Clark
Freelance project - 6x6 parts ecommerce site
My Role:
Research
High Fidelity Design
Prototyping
Theme creation
Configure cart / website
Problem: Craft a responsive ecommerce website with a simplified interface, ensuring client can easily edit and maintain the site's content.
Solution:
Work with pre-existing ecommerce provider using X-Cart 5
Problem: Develop an engaging and informative discussion forum that not only serves as a platform for valuable discussions but also enables the client to sell amphibious ATV parts seamlessly. Additionally, implement strategies to drive traffic from the forum to the client's other website, https://6x6parts.com/
Solution:
Create 6x6 discussion forum using SMF forums, with modified skin and mods applied.
Create an information based discussion forum website
Allow user to register and discuss the amphibious ATV hobby
Allow users to upload pictures
Allow users to sell items in a classified ads section.
Problem: Build a visually appealing and fun-to-explore company website for a Southern Indiana family business, combining a touch of playfulness with informative details.
Solution:
Create a fun candy based website
Used pictures taken of actual candy for the navigation buttons
Included candy shop photos of store
Included candy making photos as well
Mockup: PhotoShop
Prototype and live site: HTML/Javascript
Created while working for Custom Internet Solutions
